Credit and Collections Specialist

Job Summary

A company is looking for a Credit and Collections Support 2.

Key Responsibilities

• Manage inbound and outbound collection calls and emails to resolve delinquent account balances
• Utilize industry knowledge and departmental policies to make appropriate collection decisions
• Perform skip tracing and engage in special projects as required

Required Qualifications

• High School Diploma with 1-2 years of experience in a related field
• At least one year of transportation industry customer support experience
• Basic accounting and skip tracing knowledge
• Proficient computer skills, including working knowledge of Google Sheets
• Familiarity with FDCPA and applicable federal laws