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Customer Advocacy Manager

7/11/2025

No location specified

Job Summary

A company is looking for a Customer Advisory Manager to enhance customer advocacy and showcase customer success.

Key Responsibilities
  • Design and execute customer advocacy strategies aligned with business objectives
  • Identify and nurture high-potential customer advocates through tailored engagement
  • Oversee the creation of customer success content and manage advocacy programs
Required Qualifications
  • Bachelor's degree in Marketing, Business, Communications, or related field; MBA is a plus
  • 5+ years of B2B marketing experience, with 3+ years in customer advocacy or marketing within the SaaS/Tech space
  • Proven success in building customer advocacy programs and managing online communities
  • Experience collaborating with Sales, Customer Success, and Product teams
  • Familiarity with CRM and advocacy platforms such as Salesforce or Influitive

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