Job Summary
A company is looking for a Customer Advisory Manager to enhance customer advocacy and showcase customer success.
Key Responsibilities
- Design and execute customer advocacy strategies aligned with business objectives
- Identify and nurture high-potential customer advocates through tailored engagement
- Oversee the creation of customer success content and manage advocacy programs
Required Qualifications
- Bachelor's degree in Marketing, Business, Communications, or related field; MBA is a plus
- 5+ years of B2B marketing experience, with 3+ years in customer advocacy or marketing within the SaaS/Tech space
- Proven success in building customer advocacy programs and managing online communities
- Experience collaborating with Sales, Customer Success, and Product teams
- Familiarity with CRM and advocacy platforms such as Salesforce or Influitive
Comments