Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative, Remote.

Key Responsibilities

• Deliver exceptional service and solutions to customers through inbound calls and chat
• Handle customer inquiries regarding service requests, billing questions, and energy conservation advice
• Utilize technology and systems to assist customers effectively and efficiently

Required Qualifications

• High school diploma or GED; an Associate's degree is a plus
• Proficient in PC use with strong keyboard skills and basic MS Office knowledge
• Ability to manage customer calls of varying types effectively
• Excellent internet connectivity with specific speed requirements
• A quiet and distraction-free workspace