Customer Care Specialist

Job Summary

A company is looking for a Customer Care Specialist I (USDA).

Key Responsibilities

• Coordinate scheduling of employment-related examinations with examinees and network providers
• Utilize software to process examinations, track progress, and manage billing and delivery to clients
• Provide professional customer service and handle routine inquiries through various communication channels

Required Qualifications

• High School Diploma or equivalent
• Customer service experience
• Able to work a flexible schedule
• Computer proficiency in MS Office Suite and database software
• Dependability and organizational skills