Customer Onboarding Manager

Job Summary

A company is looking for a Customer Onboarding Manager.

Key Responsibilities

• Plan, execute, and monitor the onboarding of clients to the Employee Management Platform
• Serve as a product expert and resource for clients and internal teams
• Collaborate with internal teams to support implementation processes and best practices

Required Qualifications

• 3+ years of experience in a customer onboarding role for a B2B SaaS product
• Demonstrated ability to build strong customer relationships
• Proven project management skills in a fast-paced environment
• High attention to detail for designing effective onboarding plans
• Ability to thrive in an autonomous and challenging work environment