Job Summary
A company is looking for a Customer Re-engagement Specialist (Work from Home).
Key Responsibilities
- Proactively reach out to former clients through various communication channels to encourage re-engagement
- Identify client needs and tailor educational solutions to align with their goals
- Track and analyze engagement data to refine outreach strategies and improve conversion rates
Required Qualifications
- 1-2 years of experience in retention, sales, or a related field
- Experience using CRM tools and analyzing customer data
- Ability to adapt strategies based on customer feedback and market conditions
- Passion for education and capability to convey service value
- Persuasive and empathetic approach to customer engagement
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