Job Summary
A company is looking for a Customer Service Engineer.
Key Responsibilities
- Perform technical tasks including basic commissioning, integration of components, and maintenance jobs on-site and remotely
- Provide 2nd and 3rd level user support for customer issues both remotely and onsite
- Coordinate service operations and assist in generating sales leads for predefined service offers
Required Qualifications
- Technical background in engineering or relevant field
- Experience in customer service roles, particularly in technical support
- Ability to adhere to defined processes and regulations
- Familiarity with medical technology or related equipment is preferred
- Willingness to work remotely and onsite as needed
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