Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support in a remote environment.

Key Responsibilities

• Answer inbound calls from patients in a call center environment
• Handle a high volume of incoming calls, including appointment requests and insurance inquiries
• Perform other duties as assigned

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 1+ year of experience in a related environment (e.g., call center, customer service)
• Experience with computers and the ability to navigate new systems
• Ability to work flexible 8-hour shifts during business hours and occasional overtime