Travel Advisor (Remote)

Job Summary

A company is looking for a Travel Advisor in their Travel Contact Center.

Key Responsibilities

• Serve Members/non-Members by selling and servicing domestic and international travel-related products through various communication channels
• Book and counsel on all travel needs, including FIT trips, while complying with regulations and company policies
• Identify upsell and cross-sell opportunities during interactions and maintain a high level of expertise in travel platforms

Required Qualifications

• High school diploma or equivalent; travel school graduate preferred
• 2-3 years of leisure travel industry experience with knowledge of automated airline reservation systems
• Proficiency in PC usage and GDS/travel platforms
• Extensive knowledge of worldwide geography
• Ability to work in a high-volume call center environment and meet performance requirements