Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support to policyholders in a remote setting.

Key Responsibilities

• Promote digital self-service capabilities
• Take ownership of servicing each caller's needs and build brand value
• Assist customers over the phone with insurance inquiries and policy changes

Qualifications

• Background in customer service, call center, insurance, retail, or a related field
• Ability to work in a fast-paced environment while navigating multiple programs
• High School Diploma or equivalent experience required
• Spanish bilingual is a plus
• Reliable high-speed internet connection is required