Customer Service Representative

Job Summary

A company is looking for Customer Service Representatives.

Key Responsibilities

• Engage with residents to provide information and resolve inquiries related to rent, maintenance, and other requests
• Handle inbound and outbound calls, addressing resident issues and ensuring satisfaction
• Log resident interactions and coordinate with internal departments to find solutions

Qualifications and Requirements

• Typing speed of 30 wpm
• Experience with Word, Excel, and Outlook
• Minimum 2 years in a clerical position with customer interaction
• Previous customer service or call center experience is preferred
• Strong work ethic and a positive attitude in challenging situations