Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support to customers remotely.

Key Responsibilities

• Answer over 40 customer calls daily, addressing inquiries about benefits, eligibility, and claims
• Utilize multiple computer programs simultaneously to assist customers effectively
• Adapt to procedural changes and collaborate with teams to resolve issues and enhance service

Required Qualifications

• High School diploma or equivalent
• Minimum of 2 years of customer service experience
• A quiet, distraction-free workspace at home
• Comfortable using a computer
• Good organizational skills