Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative, Specialized Services Bagster.

Key Responsibilities

• Respond to customer inquiries via phone and email, scheduling orders and addressing questions
• Communicate program guidelines and confirm understanding of customer needs and issues
• Utilize authorized systems to gather and update customer information and produce reports as needed

Required Qualifications

• High School Diploma or GED (accredited)
• Three years of relevant customer service or call center experience
• Proficiency in MS Office
• Ability to manage difficult customer situations and respond promptly to service requests
• Must reside and work in the U.S