Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities

• Handle service and delivery inquiries from customers and sales associates via phone, email, and chat
• Document issues and resolve inquiries related to order management, billing, and customer applications
• Perform proactive outbound follow-up communications and process orders as needed

Required Qualifications

• A High School Diploma or equivalent is required
• At least 2 years of Customer Service experience
• Previous call center experience is preferred but not required
• Previous experience in foodservice or foodservice distribution is preferred but not required
• Must be willing to work a flexible schedule, including weekends and holidays