Customer Service Representative

Job Summary

A company is looking for a Customer Service Support Representative.

Key Responsibilities:

• Build strong relationships with team members and departments to optimize service for external clients
• Provide professional customer service to external customers via phone and email
• Research customer inquiries and provide effective resolutions

Required Qualifications, Training, and Education:

• High School Diploma required; prefer an associate's degree or additional education
• 2+ years of customer service experience
• Proven ability to provide exceptional customer service
• Ability to present a professional image via phone
• Proficient computer skills including Microsoft Office Suite programs