Customer Service Representative

Job Summary

A company is looking for a Customer Service & Operations Support representative.

Key Responsibilities

• Support the customer-facing team in delivering timely and professional service to assigned clients
• Assist with back-end operations including invoicing, sending data requests, and following up with clients
• Proactively manage the order process to ensure timely fulfillment and communication

Required Qualifications

• Minimum of 1 year of business-to-business (B2B) client or customer service experience highly preferred
• Quick learner with the ability to absorb product knowledge and align it with client needs
• Strong analytical and organizational skills with the ability to manage time effectively and multitask in a fast-paced environment
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook