Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to assist customers with purchases and inquiries.

Key Responsibilities:

• Ensure customer satisfaction with products and services
• Assist with escalated customer concerns and post-sale inquiries
• Collaborate with other departments to meet customer needs

Required Qualifications:

• 4+ years of customer-facing sales or customer service experience
• Ability to delegate work based on priority and efficiency
• Highly motivated to meet deadlines and provide excellent service
• Knowledge of Microsoft Office software
• Industry experience and market knowledge preferred