Job Summary
A company is looking for a Customer Service Specialist - Work from Home.
Key Responsibilities
- Handle a high volume of inbound customer inquiries and assist with orders and accounts
- Personalize customer interactions and offer additional products during calls
- Confirm refunds, take payments, and analyze account data as needed
Required Qualifications, Training, and Education
- Must reside in approved counties in Ohio, Indiana, or Kentucky
- Ability to work in a virtual environment with a structured schedule
- Must have a self-provided computer with Windows 10 or newer
- High-speed internet connection is required; specific types are not supported
- Available to work weekends, holidays, and additional hours as needed
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