Customer Success Executive

Job Summary

A company is looking for a Customer Success Executive to drive growth and ensure exceptional service for key customer accounts.

Key Responsibilities

• Develop and execute strategies to drive revenue growth and achieve sales targets within assigned accounts
• Build and maintain strong relationships with key decision-makers, aligning solutions with their business needs
• Create and implement account plans, regularly reviewing and adjusting based on performance and market conditions

Required Qualifications

• 2+ years of experience as a Customer Success Manager
• Experience in the SAAS industry preferred
• Experience in the tax and accounting industry or similar is a plus
• Strong business acumen and ability to identify growth opportunities
• Proficient in managing client accounts and fostering long-term partnerships