Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to manage a portfolio of customers and ensure they derive maximum value from their systems.

Key Responsibilities

• Manage key accounts and maintain active relationships with customers
• Plan and prioritize projects, ensuring delivery within budget and managing internal teams
• Identify sales opportunities and expand market share through existing customer engagement

Required Qualifications

• 3+ years of SaaS experience
• 3+ years of relevant experience in Customer Success or Account Management
• Fluent or native speaker of French
• Proven ability to manage multiple priorities and initiatives concurrently
• Strong relationship-building skills with clients and colleagues