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Customer Success Manager

7/9/2025

No location specified

Job Summary

A company is looking for a Customer Success Manager to enhance strategic account management for creators.

Key Responsibilities
  • Dive into core systems and internal workflows, building foundational context on company culture and creator community
  • Manage a portfolio of high-value creator accounts, providing strategic guidance to drive retention and expansion
  • Develop account plans and success strategies to support scalable growth and contribute to the customer success framework
Required Qualifications
  • 2-4 years in Customer Success, Account Management, or related roles
  • Experience working with creators or digital entrepreneurs
  • Proven ability to manage high-value customer portfolios with measurable impact
  • Familiarity with CRM tools and product usage analytics
  • Experience in a fast-paced startup or rapidly scaling SaaS environment

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