Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:

• Develop strong relationships with accounts and customer stakeholders as a trusted advisor
• Maintain high-touch service resulting in high levels of retention and renewals
• Conduct business review sessions and provide consultative guidance to customers

Required Qualifications:

• Experience driving renewals and creating quotes
• Proven ability to develop and maintain effective business relationships
• Experience in identifying and delivering client-focused solutions
• Solid project management skills and ability to multitask
• Experience understanding and navigating through organizations and portfolios