Customer Success Specialist

Job Summary

A company is looking for a Customer Success Specialist who will assist customers in onboarding and using their Inventory and Order Management software platform.

Key Responsibilities:

• Lead product demonstrations and provide support during opportunity meetings
• Assist with onboarding, support, and training-related tickets efficiently
• Document and track all client interactions within internal software

Required Qualifications:

• Bachelor's degree or equivalent experience in Computer Science, Business, or a similar field
• 2+ years of experience with ERP or IMS programs
• Strong networking and interpersonal skills for engaging with diverse audiences
• Dedicated workspace and reliable internet connectivity