Customer Support Consultant

Job Summary

A company is looking for a Customer Support Consultant, short-term (emails/chats).

Key Responsibilities

• Provide customer support through email and chat in fluent Chinese
• Assist customers with inquiries and resolve issues efficiently
• Maintain accurate records of customer interactions and feedback

Required Qualifications

• Fluency in Chinese (written and spoken)
• Experience in customer support or related field
• Ability to work remotely and manage time effectively
• Familiarity with customer support software and tools
• Availability for full-time work