Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist to provide technical support and assist with customer launches.

Key Responsibilities:

• Provide on-call support and troubleshoot hardware and software issues
• Manage the setup and installation of hardware for client sites
• Support new customer launches and maintain communication with users

Required Qualifications:

• Comfortable learning new tools and technology
• Self-driven and able to operate independently
• Strong critical thinking and problem-solving abilities
• Ability to manage multiple competing priorities
• Willingness to work odd hours, including evenings and weekends