Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist to assist users of their platform during events.

Key Responsibilities

• Support all users of the platform before, during, and after their event
• Run regular webinars for event organizers and exhibitors
• Provide online and/or onsite support for events throughout their duration

Required Qualifications

• Prior experience in customer service, support, or project management
• Interest or experience in technology and events
• Collaborative with the ability to work autonomously
• Service-oriented and empathetic toward clients
• Available to work on weekends and flexible with shifts