Digital Customer Success Partner

Job Summary

A company is looking for a Digital Customer Success Partner for the UK and DACH regions.

Key Responsibilities

• Support clients in their digital training strategy and ensure contract renewals
• Collaborate with the EMEA account management team to meet client KPIs and business objectives
• Develop processes for effective reporting and communication with clients

Required Qualifications

• At least 2 years of experience in a Customer Success role, preferably in the SaaS industry
• Fluent proficiency in English and German
• Proactive attitude with a focus on results-oriented work culture
• Ability to manage a large portfolio of clients effectively
• Strong interest in digital industry, education, and e-learning