Let’s get started
Company Logo

Remote Jobs

Director of Operations

7/9/2025

No location specified

Job Summary

A company is looking for a Director of Operations.

Key Responsibilities
  • Oversee workforce planning, forecasting, and staffing scheduling to meet service level requirements
  • Lead the implementation of service rollouts and develop retention strategies while managing performance evaluations
  • Ensure compliance with data security protocols and monitor operational costs
Required Qualifications
  • Bachelor's degree in business administration or related field, or equivalent professional experience
  • 5 - 10 years of progressively responsible professional experience
  • A minimum of 5 years of experience with contact center operations
  • A minimum of 5 years of experience leading teams
  • Ability to communicate effectively using American Sign Language

Comments

No comments yet. Be the first to comment!