Dispute Defense Specialist

Job Summary

A company is looking for a Dispute Defense Specialist to assist customers with chargeback and dispute processes.

Key Responsibilities

• Ensure adherence to dispute defense processes
• Interact with customers to explain disputes and advise on best practices
• Review and submit customer documentation and provide status updates

Required Qualifications

• 3+ years of relevant work experience with a Bachelor's Degree
• 1+ years of experience in the payments industry
• Can-do attitude with a willingness to exceed expectations
• Ability to prioritize projects and adapt to changing priorities
• Capable of working independently while being team-oriented and collaborative