Job Summary
A company is looking for a Care Coordinator.
Key Responsibilities
- Manage patient referrals and inquiries while maintaining accurate records in a centralized CRM platform
- Provide empathetic support to patients throughout their journey, addressing concerns and questions
- Collaborate with healthcare providers to process new applicants and ensure quality service delivery
Required Qualifications
- High School education required
- 2-4 years of related customer-facing experience and/or training desired
- Knowledge of insurance billing methods is a plus
- Familiarity with general pharmacy operations is advantageous
- Ability to work in a remote, distraction-free environment with high-speed internet access
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