Care Coordinator

Job Summary

A company is looking for a Care Coordinator.

Key Responsibilities

• Manage patient referrals and inquiries while maintaining accurate records in a centralized CRM platform
• Provide empathetic support to patients throughout their journey, addressing concerns and questions
• Collaborate with healthcare providers to process new applicants and ensure quality service delivery

Required Qualifications

• High School education required
• 2-4 years of related customer-facing experience and/or training desired
• Knowledge of insurance billing methods is a plus
• Familiarity with general pharmacy operations is advantageous
• Ability to work in a remote, distraction-free environment with high-speed internet access