Job Summary
A company is looking for a Customer Service Representative to support their operations remotely.
Key Responsibilities
- Respond to inbound inquiries regarding claims, enrollment, billing, and pharmacy services
- Explain benefits and contract details clearly and accurately
- Provide professional service and resolve complex situations using a structured recovery approach
Required Qualifications
- High school diploma or equivalent required
- At least 2 years of relevant customer service experience
- Prior experience in a healthcare-related setting is preferred
- Must live within a 50-mile radius of Madison, WI
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