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Customer Service Representative

7/10/2025

Madison

Job Summary

A company is looking for a Customer Service Representative to support their operations remotely.

Key Responsibilities
  • Respond to inbound inquiries regarding claims, enrollment, billing, and pharmacy services
  • Explain benefits and contract details clearly and accurately
  • Provide professional service and resolve complex situations using a structured recovery approach
Required Qualifications
  • High school diploma or equivalent required
  • At least 2 years of relevant customer service experience
  • Prior experience in a healthcare-related setting is preferred
  • Must live within a 50-mile radius of Madison, WI

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