Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to support their operations remotely.

Key Responsibilities

• Respond to inbound inquiries regarding claims, enrollment, billing, and pharmacy services
• Explain benefits and contract details clearly and accurately
• Provide professional service and resolve complex situations using a structured recovery approach

Required Qualifications

• High school diploma or equivalent required
• At least 2 years of relevant customer service experience
• Prior experience in a healthcare-related setting is preferred
• Must live within a 50-mile radius of Madison, WI