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Remote Healthcare Customer Service Representative

7/11/2025

No location specified

Job Summary

A company is looking for a Remote Healthcare Call Center Associate.

Key Responsibilities
  • Answer high-volume inbound customer calls for a Pharmaceutical Company Patient Assistance Program
  • Make outbound calls to Patients/Healthcare Providers to address questions and complete required documentation
  • Utilize training and resources to resolve patient/HCP inquiries and ensure timely application processing
Required Qualifications
  • High School Diploma or equivalent required
  • 1-2 years of customer service experience required; call center experience preferred but not required
  • Ability to work flexible shifts between 8:00 am - 8:00 pm EST, Monday to Friday
  • Must have a dedicated, private home workspace and reliable internet connectivity
  • Successful completion of a background check is required

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