Remote Healthcare Customer Service Representative

Job Summary

A company is looking for a Remote Healthcare Call Center Associate.

Key Responsibilities

• Answer high-volume inbound customer calls for a Pharmaceutical Company Patient Assistance Program
• Make outbound calls to Patients/Healthcare Providers to address questions and complete required documentation
• Utilize training and resources to resolve patient/HCP inquiries and ensure timely application processing

Required Qualifications

• High School Diploma or equivalent required
• 1-2 years of customer service experience required; call center experience preferred but not required
• Ability to work flexible shifts between 8:00 am - 8:00 pm EST, Monday to Friday
• Must have a dedicated, private home workspace and reliable internet connectivity
• Successful completion of a background check is required