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Global Customer Success VP

7/9/2025

No location specified

Job Summary

A company is looking for a VP of Global Customer Success.

Key Responsibilities
  • Oversee global customer support and ensure high adoption, revenue growth, and retention
  • Develop strong customer relationships and drive satisfaction while managing escalations
  • Collaborate cross-functionally to enhance customer experience and account growth


Required Qualifications
  • 12+ years of enterprise-level customer success experience in a SaaS company
  • 10+ years of experience in Customer Success Management leading a global team
  • Proven track record in achieving adoption, revenue, and customer satisfaction goals
  • BA/BS Degree in a related discipline or equivalent experience
  • Experience influencing C-level executives and managing teams effectively

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