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Remote Patient Service Agent

7/11/2025

Remote

Job Summary

A company is looking for a Remote Patient Service Agent.

Key Responsibilities
  • Handles 80-100 inbound/outbound calls daily and assists patients with appointment scheduling
  • Masters internal systems and manages provider scheduling and communications
  • Collects and manages patient information in accordance with industry regulations
Required Qualifications
  • 1-3 years of general customer database (CRM) experience
  • College education (completed degree or relevant coursework)
  • 1-3 years of call center experience preferred
  • Experience within the healthcare industry preferred
  • Bilingual preferred (Spanish)

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