Job Summary
A company is looking for an Owner Relations Agent to join their Customer Support team.
Key Responsibilities
- Answer incoming owner relations calls regarding issues such as revenue, land, division orders, JIB, A/R, and A&P
- Log owner inquiries in a case tracking system and follow up on outstanding unresolved inquiries
- Build relationships and trust through client interactions while managing difficult or emotional situations
Required Qualifications, Training, and Education
- 2-5 years of industry-related experience and/or training in revenue accounting, land, JIB, A/P, regulatory, marketing, or production
- High School degree or equivalent
- Proficiency in all Microsoft Office applications and various oil and gas software programs
- Strong organizational skills with the ability to set priorities and meet deadlines
- Demonstrated ability to manage multiple tasks and clients effectively
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