Job Summary
A company is looking for a Client Onboarding Specialist to lead the onboarding of new clients and ensure a smooth transition onto their platform.
Key Responsibilities
- Serve as the primary point of contact for assigned new client onboardings
- Plan, coordinate, and execute onboarding plans while collaborating with internal teams
- Continuously identify opportunities to improve the onboarding process and enhance the client journey
Required Qualifications
- High school diploma or equivalent required
- Strong organizational skills with the ability to manage multiple onboardings simultaneously
- Client-focused mindset with strong interpersonal abilities
- Knowledge of background screening or similar industries is preferred
- Strong focus on client satisfaction and delivering timely support
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