Senior Customer Reliability Engineer

Job Summary

A company is looking for a Senior Customer Reliability Engineer.

Key Responsibilities

• Provide expert support to customers, resolving issues related to Kubernetes, Linux, and Replicated products
• Enable customer success by guiding and assisting with application deployment, management, and scaling
• Collaborate with engineering teams to share customer feedback and contribute to product improvements

Required Qualifications

• 3+ years of experience with Linux system administration
• 3+ years of experience with Kubernetes and Helm
• Customer-facing experience
• Experience with CNCF tools is a plus
• Familiarity with Go and the ability to debug Go programs is advantageous