Bilingual Call Center Coordinator

Job Summary

A company is looking for a Call Center Coordinator - Remote (Bi-Lingual, Part Time).

Key Responsibilities

• Deliver exceptional customer service through a remote call center while managing multiple client queues
• Handle inbound and outbound calls and monitor customer and employee schedules
• Collaborate with team members to ensure adequate phone coverage and maintain a professional remote work environment

Required Qualifications, Training, and Education

• High School Diploma or equivalent is required
• A minimum of one year of customer service experience is preferred
• Fluent Spanish bilingual speakers are highly desirable
• Proficiency with Microsoft Office Suite, Google Workspace, or similar tools
• Ability to work efficiently from home using provided communication platforms