Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative.

Key Responsibilities

• Handle user inquiries via telephone and email, providing prompt responses and resolutions
• Manage user accounts and maintain records of interactions and transactions
• Follow stringent data security policies and complete administrative tasks as requested by management

Required Qualifications

• High school diploma, general education degree, or equivalent
• Knowledge of customer service principles and practices
• Familiarity with relevant computer applications and basic web functions
• Understanding of administrative procedures
• Ability to type and communicate effectively through email