Email Operations Manager

Job Summary

A company is looking for an Email Operations Manager to oversee the execution of email and SMS campaigns.

Key Responsibilities

• Manage end-to-end execution of email and SMS campaigns, including coding, segmentation, and performance tracking
• Troubleshoot technical issues and enhance lifecycle tech stack for optimal campaign execution
• Collaborate cross-functionally to align lifecycle marketing initiatives with business goals

Required Qualifications

• 5+ years of experience in executing and managing email and SMS campaigns
• Hands-on expertise with email service providers like Customer.io, Braze, or Iterable
• Advanced proficiency in email HTML & CSS, with experience in responsive email design
• Experience with Liquid logic for content personalization and dynamic content
• Strong analytical skills for interpreting data and optimizing campaign performance