Job Summary
A company is looking for a Financial Counselor to assist patients and their families with insurance coverage and billing processes.
Key Responsibilities
- Answer patients' billing questions within an average of 24 hours
- Assist patients in understanding their benefits information and set up payment plans
- Ensure departmental goals are met and handle service recovery for billing concerns
Required Qualifications
- Minimum of 2 years experience in financial counseling, medical billing, or insurance verification
- Strong billing expertise and knowledge of HIPAA policies
- Proficient with digital communication and software platforms
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