Financial Counselor

Job Summary

A company is looking for a Financial Counselor to assist patients and their families with insurance coverage and billing processes.

Key Responsibilities

• Answer patients' billing questions within an average of 24 hours
• Assist patients in understanding their benefits information and set up payment plans
• Ensure departmental goals are met and handle service recovery for billing concerns

Required Qualifications

• Minimum of 2 years experience in financial counseling, medical billing, or insurance verification
• Strong billing expertise and knowledge of HIPAA policies
• Proficient with digital communication and software platforms