French Speaking Technical Support Rep

Job Summary

A company is looking for a Technical Support Representative (French Speaking).

Key Responsibilities

• Answer incoming calls and provide assistance to customers
• Provide training and troubleshooting support to resolve customer issues
• Document all interactions and arrange for product repairs when necessary

Minimum Qualifications

• High School diploma required; Associate Degree in Information or Computer Science preferred
• Previous call center experience is a plus
• Fluency in both English and French (verbal and written)
• Proficiency in MS Office Word and Outlook
• Familiarity with database applications and spreadsheets is a plus