Hardware Support Specialist

Job Summary

A company is looking for a Hardware Support Specialist (Touchscreens, printers etc.).

Key Responsibilities

• Provide hands-on support for hardware repairs and troubleshooting of electronic devices
• Answer a high volume of support calls and deliver outstanding customer service
• Document service issues and resolutions clearly and promptly

Required Qualifications

• Experience in hardware repair and electronic support is required
• Proven ability to handle remote support and phone-based customer service interactions
• Comfortable in a fast-paced, call-heavy environment
• Personable and team-oriented
• Ability to adapt to a tight-knit, supportive team culture