Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Representative.

Key Responsibilities

• Make outbound calls to patients and customers to schedule health appointments and conduct surveys
• Assist patients with benefits and insurance information while ensuring a positive healthcare experience
• Engage in empathetic interactions to support patients in making informed healthcare decisions

Required Qualifications

• High School Diploma or General Education Degree (GED) required
• Strong computer skills including data entry and experience with Microsoft Outlook and Word
• Ability to adhere to daily schedules and duties
• Capability to provide dual monitors of at least 22 inches with HDMI and Display ports
• Demonstrated caring and compassion in customer interactions