IT Specialist

Job Summary

A company is looking for an IT Specialist I who ensures proper computer, software, and network operation to support end users across all business units.

Key Responsibilities

• Set up new user equipment and accounts, including deployment and license management
• Diagnose and respond to support tickets and provide both in-person and remote assistance
• Manage inventory of hardware and software assets, and perform system configuration and maintenance

Required Qualifications

• Minimum 2 years of experience in an IT services support role
• Associate degree preferred
• Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred
• Knowledge of TCP/IP - LAN, WAN, wLAN, and vLAN technologies
• Familiarity with IP Telephony and cell phone technology