Job Summary
A company is looking for a Concierge Care Manager to provide care management services for members with complex healthcare needs.
Key Responsibilities
- Administer high-touch case management and coordinate treatment plans for high-risk patient populations
- Collaborate with external providers and community services to facilitate care delivery
- Engage in team training and prepare for quality assurance audits
Required Qualifications, Training, and Education
- Associate's degree in nursing or a graduate of an accredited school of nursing; Master's degree in Social Work, Psychology, or Counseling for specific divisions
- 5 years of case management experience as an RN or 2 years in a health insurance environment
- Active, unrestricted RN licensure in the state of hire or equivalent licensure in social work, psychology, or counseling
- Nationally recognized Case Management certification to be obtained within 2 years of hire
- Working knowledge of Microsoft Office and familiarity with quality improvement processes
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