Job Summary
A company is looking for a Call Center Representative to assist customers with their insurance needs.
Key Responsibilities
- Support customer inquiries regarding coverage, rates, billing issues, and policy reviews
- Share expertise on products and services to ensure appropriate insurance coverage
- Care for customers recently involved in accidents by setting up new claim reports and offering additional products
Required Qualifications
- A minimum of two years relevant work experience, or two years post-secondary education
- Property & Casualty license required for sales positions, with training available for those not already licensed
- Ability to multitask and navigate multiple computer systems
- Customer service experience is preferred
- Must have a designated workspace and high-speed internet for remote work
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