New Business Case Manager

Job Summary

A company is looking for a New Business Case Manager to provide exceptional customer service and operational support.

Key Responsibilities

• Gather information about product capabilities to meet customer needs
• Review customer inquiries and determine appropriate solutions
• Negotiate customer claims and arrange product substitutions and returns

Required Qualifications, Training, and Education

• 2-5 years of experience in a related customer service role
• College degree or equivalent experience preferred
• Strong organizational and time management skills
• Demonstrated computer proficiency, including Microsoft Word, Excel, and Outlook
• Adept at learning new technical skills and systems