NextGen Application Support Specialist

Job Summary

A company is looking for a NextGen Application Support Specialist who will provide technical and operational support for NextGen Enterprise EHR and PM systems.

Key Responsibilities

• Provide Tier 1 and Tier 2 support for NextGen EHR/PM systems and related applications
• Manage user setup, permissions, and security roles within the NextGen systems
• Collaborate with internal teams to troubleshoot and resolve complex issues

Required Qualifications, Training, and Education

• 2-4 years of experience supporting NextGen Enterprise EHR/PM platforms
• Bachelor's degree in Health Information Technology, Computer Science, or related field preferred
• NextGen certification or training is highly desirable
• Familiarity with ePHI, HIPAA, and healthcare data privacy standards
• Proficiency in Microsoft Office Suite, particularly Excel