Onboarding Configuration Specialist

Job Summary

A company is looking for an Onboarding Configuration Specialist I.

Key Responsibilities

• Support institutions implementing FACTS products/services and establish onboarding timelines
• Coordinate data exchanges and ensure smooth transitions from onboarding to account management
• Conduct training sessions and maintain documentation for client institutions

Required Qualifications

• Associate degree in a related field (Bachelor's preferred)
• Three years of experience in product service or onboarding preferred
• Experience providing excellent customer service
• Solid working knowledge of FACTS/NBS Financial and SIS products
• Ability to work in a fast-paced environment and manage multiple priorities